top of page
  • How do I buy tickets?
    Purchase tickets one of three ways: Find your event on our website and follow the “Tickets” button to purchase online. Call our box office at 306-693-4700 and purchase with a credit card. Visit our box office at 217 Main Street and purchase with credit card, debit, or cash.
  • Are tickets general admission or do I choose a specific seat?
    All our events are ticketed by specific seat unless specifically labeled as general admission.
  • Are tickets refundable or exchangeable?
    Show cancellations are the only situation in which a refund will be issued. Exchanges cannot be made.
  • What happens if a show is postponed or cancelled?
    If a show is postponed, only once a new date is officially announced can a refund be requested. If a show is cancelled, credit card refunds will be processed automatically. Debit and cash refunds will be processed in person at the box office.
  • Where can I access show announcements and presale opportunities?
    All new shows are announced on our website, Facebook, Instagram, and email newsletter. Presale opportunities are exclusively available to email newsletter subscribers. Sign up and be the first to hear!
  • Is all your programming kid-friendly?
    Unless a show is clearly marked 19+, we encourage parents and guardians to independently evaluate performers.
  • When do doors open before a show?
    The foyer, box office, Visual Art Gallery, and bar (if applicable) open one hour prior to showtime. Theatre doors generally open 30 minutes prior showtime.
  • How long are shows?
    Every show is different but most are typically 75-120 minutes. Any show with more than one 45-minute set will automatically have a 20-minute intermission. For shows starting at 7:30 pm, audiences are typically on their way out by 10:00 pm.
  • May I take photos or videos of a show?
    Photography and recordings with mobile device are permitted. Any professional-grade camera or recording equipment is prohibited. If a show’s licence prohibits photos and recording entirely, that will be made clear with signage and a verbal announcement.
  • How do I buy a gift card?
    Purchase online or visit our box office in person to purchase gift cards of any denomination of your choice. Gift cards can be redeemed both online and in person.
  • How do I use my gift card?
    If purchasing in person, simply present your gift card to the box office attendant. If purchasing online, you will be supplied a redemption code and password to apply to your order.
  • How do I check the balance on my gift card?
    Once you've logged into your account, enter your gift card number to see your current balance within the "My Passes/Gift Certificates".
  • Where can I park?
    Streetside metered parking is free on Saturdays, Sundays, and after 6 pm on weeknights. A paid parking lot is available on Fairford St. just beyond Moose Jaw Police Service.
  • Is there a bar or concession available?
    We offer a bar but no concession. Outside food and drinks are not permitted in the theatre.
  • What methods of payment does the bar accept?
    The bar accepts cash, debit, and credit card payment.
  • May I bring my drink into the theatre?
    Drinks purchased at the Moose Jaw Cultural Centre bar are allowed in the Mae Wilson Theatre. Personal reusable water bottles containing water are also permitted.
  • How accessible is the facility?
    All entrances are on the street level and accessible. The box office entrance doors are 32” wide and the theatre-front double doors are 62” wide. Wheelchair seating is on the second floor and accessible via elevator (NOTE: This reserved, accessible seating cannot be purchased online. Call or visit our box office and request accessible seating). Some walker and cane users can access rows A, B, and C of the orchestra section which is five steps down from the ground floor level.
  • Are there accessible restrooms?
    Accessible stalls are available in all four main floor washrooms. We also have a wheelchair accessible, gender-neutral, single-occupancy restroom on the second floor.
  • How can I purchase accessible seating?
    Wheelchair-accessible/stair-free seating (Row S) cannot be purchased online. To purchase seats in this row, visit or call our box office. Rows A, B, and C, which are five steps down from the ground level floor, are available to purchase either online or through the box office.
  • What size are the theatre seats?
    Theatre seats are 18”x18” (measuring inside the armrests).
  • Can I request hearing assistance support?
    Hearing assist devices are available at no extra charge. Please call ahead to request this support and pick up your device at the box office when you arrive.
  • How do I rent the theatre or other facilities?
    The Mae Wilson theatre is available for rent along with its three dressing rooms, green room, rehearsal hall, and more. The Moose Jaw Cultural Centre main foyer, second floor reception hall, and North Studio are available to rent for events or meetings. Until we are able to get more detailed information posted, please contact the box office for rental information! 306-693-4700

Interested in renting our theatre?
Fill out and send in this application for review.

Theatre Rental

Gallery Rental

bottom of page